This case study is loaded with JavaScript. You can still
download the resume (PDF) .
Field fault-handling loop and installation path
Top: a seven-step fault-handling loop. 1 Monitor network performance, 2 Detect faults and degradation, 3 Isolate the fault domain (for example radio, microwave or tower infrastructure), 4 Root-cause analysis, 5 Coordinate the fix with engineering, 6 Escalate and track through resolution, 7 Document site changes and equipment status, then back to monitoring. Bottom: the installation path from tower rigging to equipment install, configuration, site integration and deployment.
fault-handling loop
1 Monitor
network performance
2 Detect
faults · degradation
3 Isolate
e.g. radio, MW, tower
4 Root cause
root-cause analysis
5 Coordinate fix
with engineering
6 Escalate & track
through resolution
7 Document
site changes · status
back to
monitoring
install & integration path
tower rigging
equipment install
configuration
site integration
deployment